Q: Why outsource our billing?
A: Dramatic changes occur sometimes daily in our industry that effect your reimbursement cash flow. ARS and its expert employees are up to date on every change to enhance your revenue and minimize cash flow changes.

Q: How can I send my patient care reports to ARS?
A: ARS can handle ALL forms of patient care reports (ie, paper, electronic, UPS, FedEx, fax, email).

Q: Does ARS handle all the aspects of the billing process for us?
A: YES. After your crews do their job and collect the required data on your care report ARS does the rest. From fielding patient calls to closing the account.

Q: Will ARS help my service better understand the billing process?
A: YES. ARS will educate you and your staff to better understand billing needs, medical documentation and HIPAA.

Q: Will ARS advise me of any changes in the industry?
A: ARS will send a monthly newsletter to all clients highlighting industry changes and/or trends regarding billing. ARS will also update your service on any clinical issues that may affect you. If urgent time sensitive information is published ARS will provide clients an immediate update via mail, fax and/or email you can visits this website for update to date client information.

Q: Does ARS have a compliance plan?
A: ARS has had a compliance plan in place since 1999. ARS was one of the first billing companies in the United States to implement a compliance plan. Our compliance plan is updated frequently.

Q: Is ARS HIPAA Compliant?
A: Yes. ARS is 100% HIPAA Complaint and will remain that way through changes and additions of the Security portion of HIPAA with the close guidance from Page, Wolfberg & Wirth.

Q: How are our records retained in your office?
A: ARS digitally scans all documents into our server which is backed up daily. A monthly back up and disaster plan has been established off site in the event it is needed.